Software licences held to be “goods” under ACL

Software licences have been held to be “goods” under the Australian Consumer Law (ACL) by the Federal Court of Australia in Australian Competition and Consumer Commission v Valve Corporation (No 3) [2016] FCA 196.  The case also clarified the position of “choice of law” clauses and highlighted the difficulties of contracting out of ACL consumer guarantees. [Read more…]

ACCC guidance for online user reviews

On the 3 December 2013 the Australian Competition and Consumer Authority (ACCC) released guidelines concerning the use and management of online review platforms. The publication recognises the impact of user-generated comments and business reviews on consumer behaviour. The ACCC was of the view that both positive and negative reviews are susceptible to misuse and have the potential to distort public perception. [Read more…]

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