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QITC IT contracts framework an introduction
In August 2017, the Queensland Government introduced the Queensland Information Technology Contracting (QITC). The QITC framework replaces the Government Information Technology Contracting (GITC) framework. It was designed for the purpose of guiding all Queensland Government Information and Communications Technology (ICT) contracts.
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Managed service agreements for IT companies
A Managed Services Agreement (MSA) outlines the roles and responsibilities of IT services provider and client, detailing services, payment, security, and more. It helps mitigate risks and ensure both parties are clear on expectations.
Managed service agreements
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