Unfair contract terms

Businesses obligations when trading online – Competition and Consumer Act 2010

The advent of the internet and electronic commerce has opened up numerous channels for businesses to sell to customers.  It could also be said that social media has created new ways of engaged with consumers.  In some respect the courts have struggled to keep up with the application of the law to the development of the technology.

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The Competition and Consumer Act 2010 (Cth) and consumer transactions

The general rule is that the Competition and Consumer Act 2010 (Cth) (CCA) applies to businesses supplying goods or services to consumers (B2C), but also in their dealings with competitors.[1]  Whether the CCA applies will depend whether goods or services are supplied to a consumer.[2] [Read more…]

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