A managed service provider (MSP) is defined as a third-party company that remotely manages a customer’s information technology infrastructure and end-user systems.
Dundas Lawyers® understands that evolving laws can interfere with a managed service provider. Our team combines technical knowledge and commercial law experience to advise businesses on the potential of blockchain and distributed ledger technology.
Why choose Dundas Lawyers®?
Having exerted Blood Sweat and Years® since April 2010 we are the team you want on your side for the long term to act as the ‘bodyguard’ for your business as a managed service provider. Some of the reasons clients choose Dundas Lawyers® include:
- our Uncommon business acumen;
- our Uncommon expertise in transactional, compliance and litigious matters;
- our Uncommon expertise forensic case preparation;
- our Uncommon customer focus;
- the fact that we don’t just know law, we know business!
- how we leverage our Uncommon Nous® to provide client solutions.
Considering getting a lawyer to advise your business?
For a confidential, no obligation initial telephone call to find out how we can help your business gain an uncommon advantage as a managed service provider, please phone our team on either 1300 386 529 or 07 3221 0013.

Malcolm Burrows B.Bus.,MBA.,LL.B.,LL.M.,MQLS.
Legal Practice Director
T: +61 7 3221 0013 (preferred)
M: +61 419 726 535
E: mburrows@dundaslawyers.com.au

Recent insights for managed service providers
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What are adequate cyber security measures?
The adequacy of cyber security measures was considered in the case of Australian Securities and Investments Commission v RI Advice Group Pty Ltd [2022] FCA 496 (ASIC v Ri Advice Group). One of the issues raised was whether the respondent had adequate cyber security and cyber resilience in place across its network of financial advisors. … Read more
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Legal issues in software support agreements
Software developers must consider tech and product support services when taking software to market, such as differences between technical and product support, supported and non-supported items, and differences between installed and hosted software support agreements. Read more
Recent Federal Court decisions regarding managed service providers
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Mokhtari v Piacentini & Son PL [2025] FCA 26
PRACTICE AND PROCEDURE – application for orders for preservation of documents – where orders made referring the issue of the extent and nature of discovery for consideration at a conference by a registrar – where applicant alleges that system updates to computing software used by the respondent may compromise the discovery process – whether likely…
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Khan v Google LLC [2023] FCA 785
Leave to proceed granted in Federal Court of Australia on application served outside Australia. Court orders preliminary discovery on more confined terms than those initially sought.