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Consumer transactions & The Competition and Consumer Act 2010 (Cth)
Businesses supplying goods or services to consumers or competitors must understand the Competition and Consumer Act 2010 (Cth) (CCA) to ensure they are compliant. Learn more about how to ensure fair treatment of customers and minimise risk of breaching the CCA.
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Applying to set aside a creditor’s Statutory Demand for payment
Understand how to assess a genuine dispute in commercial contracts when served with a creditor’s Statutory Demand. This article explains the case law, provides links to relevant cases and references, and explains when to seek legal advice.
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Understanding the legal issues of gamification
Gamification is a popular way to engage customers, but there are many legal issues to consider. This article looks at those issues and offers advice on how to get started.
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Social media rant costs respondent over $350k!
Posting unsubstantiated allegations on social media can be risky. Learn about the consequences of a case in which a business was found to have misled and deceived customers, and how to protect yourself from similar situations. Read the full article to find out more.
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Indemnity costs in court proceedings
This article provides an overview of costs orders in Queensland, exploring the difference between standard and indemnity costs, and when the Court may award indemnity costs.
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New anti-bullying legislation
The Fair Work Amendment Bill 2013 (Cth) was passed, introducing anti-bullying measures to protect workers. Employers must take steps to prevent bullying and face fines for contravening orders.
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Governance standards for not-for-profit organisations
Discover the full scope of the Australian Charities and Not-for-profits Commission Governance Standards and related topics. Learn how these standards provide a minimum level of assurance for charities to meet community expectations and ensure compliance with Australian law.
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ACCC guide on business use of social media
The Australian Competition and Consumer Commission has released a guide for businesses engaging with customers on social media, covering response times, substantiating claims and offering refunds. The guide takes into account the size of businesses and amount of followers when determining response times.
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Custom end user licence agreements for the iStore
Launching an App in the iStore? Developers can create a bespoke End User Licence Agreement to meet Apple’s minimum requirements. Learn more about creating legally binding terms and conditions, as well as the Apple guide, in this article.
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